learn more about the company - Mides Healthcare

Our Mission

We are an innovative service and trading company with a customer-oriented and enthusiastic approach to develop niche markets within healthcare technology.

For around 25 years, MIDES has stood for top quality and state-of-the-art technologies in the preparation and repair of ultrasound probes and in the trade with ultrasound devices. With more than 15,000 spare parts for ultrasound devices, MIDES is able to supply exchange products within a very short period of time (“next-day service” on warehouse parts). The certified MIDES testing procedure, coupled with comprehensive know-how, guarantees the highest standard of quality.

Through the permanent expansion of the range of services, the company has developed into one of the largest providers on the European market.

The MIDES quality policy is oriented to the brand promise “Repairing instead of throwing away and buying anew”. With this sustainability principle, the Graz-based service company for medical ultrasound devices and probe repair has created a remarkable niche for itself on the global market over the last few years. Around 90 per cent of all probes are now repaired again. New solutions are permanently being developed in the company’s own laboratory.

Dr. Hannes Fliesser

Managing Director – CSO

Mag. Dagmar Heiden-Gasteiner

Spokesperson of the Management – CEO

Andreas Zirngast

Managing Director – CTO

Mag. Dagmar Heiden-Gasteiner

Spokesperson of the Management - CEO

Mag. Dagmar Heiden-Gasteiner took over the position of Spokeswoman of the Management Board (CEO) of MIDES GmbH in Graz in February 2020. After her degree in business administration at the University of Graz and the Executive MBA course at Danube University Krems in cooperation with Case Western University from 2003 until 2005, she worked, among others, as a Board member / managing director, CFO and Interim Executive and consultant at small and medium-sized companies such as Neuroth AG, Gaulhofer Industrie-Holding GmbH, Christof Industries, Saubermacher Dienstleistungs AG or BDI – BioEnergy International AG.

As CFO, Dagmar Heiden-Gasteiner had the overall responsibility for the commercial departments Finances & Controlling, Consolidation & Taxes, Administration, HR, IT, M&A, Commercial Project Handling and Risk Management, Materials Handling & Purchasing, Investor Relations and Contracts. As a member of the Board / company management, she was responsible for the strategic and operational further development of the companies.

Andreas Zirngast

Managing Director – CTO

Andreas Zirngast has been Chief Technology Officer (CTO) of MIDES GmbH in Graz since November 2017. Until May 2006, he ran his own business in the electronics sector. He then took over the position of production manager at the Austrian medical technology company MIDES. In his roughly 14 years of service with the company, he was and continues to be decisively involved in the formation and in the development of the innovative and multiple-award-winning healthcare technology company.

Dr. Hannes Fliesser

Managing Director – CSO

Dr. Hannes Fliesser has been Chief Sales Officer (CSO) at MIDES in Graz since 2008 and is responsible for international sales and marketing in the areas of ultrasound probe and ultrasound endoscope repair as well as the spare parts for ultrasound systems. In his approximately 12 years of service with MIDES, he has made a decisive contribution to the development of the Graz high-tech company for ultrasound devices and ultrasound probe repairs. Before his time at MIDES, Dr. Hannes Fliesser was General Manager at Grazer Handel für optische Waren Uniopt-Austria and Head of Sales at ARIAN GmbH. He completed his degree in law at the University of Graz in 1986 as a Doctor of Law (J.D.).